How to Get Assistance as a Seller on Walmart

As a seller on Walmart, it’s essential to understand how to get help when you need it. Fortunately, there are several options available to help you succeed on the platform. In this article, we’ll explore some of the most frequently asked questions and provide seller help Walmart resources.

What is the Walmart Marketplace?

Walmart Marketplace is a platform where third-party sellers can offer their products to Walmart’s online shoppers. Unlike Amazon, Walmart has a more limited selection of sellers, requiring them to meet specific criteria before being approved. Once approved, the seller has the opportunity to reach millions of potential customers.

How Do I Become a Walmart Seller?

In order to become a Walmart seller, you must apply on the Walmart Marketplace website and have a U.S. Tax ID and a W-9 form. Walmart requires sellers to go through a thorough vetting process, including reviewing the seller’s tax history, product quality, customer service, and other factors.

What Are the Fees for Selling on Walmart?

Walmart Marketplace charges a referral fee, which is a percentage of the product price, ranging from 6% to 20%, depending on the category. Additionally, sellers pay a $39 monthly subscription fee, which allows them to list up to 50, 000 items.

How Do I List Items for Sale on Walmart?

To list items for sale on Walmart, you must first create a product listing. Once approved, your product will appear in Walmart’s search results and product pages. It’s important to note that you must meet Walmart’s product content guidelines, which cover everything from images to product descriptions.

How Do I Price My Items on Walmart?

When choosing the price for your items on Walmart, it’s crucial to understand the competition. Walmart Marketplace allows you to view your competitors’ prices, helping you determine the best price for your product. Consider your costs, margins, and the competition when setting your price.

What Are the Benefits of Selling on Walmart?

Selling on Walmart has several benefits, including access to Walmart’s large customer base. Additionally, Walmart provides sellers with access to analytics, allowing sellers to track their sales performance and optimize their product listings. Seller help Walmart provides resources and support channels to improve the seller’s performance even further.

How Do I Get Help as a Walmart Seller?

Walmart provides several resources for sellers to get help, including:

1. Seller Help Center: Walmart’s Seller Help Center provides a wide range of resources and articles on everything from product listing requirements to shipping and returns.
2. Seller Support: If you need personal assistance, you can contact Walmart Marketplace Seller Support. You can reach them by email or phone, and they are available seven days a week from 6 am to midnight CST.
3. Walmart Marketplace Academy: Walmart offers free online courses to help sellers improve their skills and increase sales. The courses cover everything from listing optimization to customer service.
4. Community Discussion Boards: Walmart’s Seller Community is a forum where sellers can connect with each other and share advice and best practices.

As a Walmart seller, it’s essential to understand the platform’s requirements, fees, and resources available for assistance. With the right strategy and seller help Walmart services, you can establish a successful online business and reach millions of customers.