Bug Tracking Best Practices To Know About

If you are looking for some bug tracking best practices, you’ve come to the right place. This article provides some great tips for using bug tracking in your organization. These tips include Customer centricity, integrating with the development team, using a Gantt chart, and using Custom fields. Read on for more information! Listed below are some of the most important factors to consider when choosing a bug tracking system:

Customer-centricity

Implementing customer-centricity in your bug tracking process starts from the top. You should make sure your development team has a customer-centric mindset, and all of your employees should be involved in the process. Consider the customer’s expectations and pain points when developing new features. Ask yourself how customer-centricity will improve your life, and then work to improve it. It’s an ongoing process, so be sure to follow up as needed.

Integration with the development team

After the bug is reported, the next step is prioritizing the issue. This decision should be made based on the severity of the problem and its direct effect on users. To facilitate bug correction and resolution, an open communication channel should be established between the bug reporter and the development team. The bug reporter should include details about the bug, such as screenshots and workflows. In addition, the issue creator should include the time the bug was recorded to avoid double-entry of the same bug.

Custom fields

Adding custom fields to bug reports can improve the quality of service and load time of Jira instances. However, there are several factors to consider before creating custom fields. Listed below are some of the most important factors to consider. Make sure to follow these tips to make your bug reporting more effective. Moreover, you can minimize the proliferation of custom fields by mutualizing them. To do this, you can ask your Jira administrators about the data structure of your custom fields.

Gantt chart

A bug tracking best practices incorporating a Gantt chart is one of the most effective ways to manage your project’s progress. Timelines help everyone involved stay accountable for their contributions and enable real-time adjustments to the project’s schedule. However, a Gantt chart is unsuitable for complex projects because too many dependencies lead to chaos and restrict daily routines, defeating the very purpose of a Gantt chart.

Keeping your team up to date in real-time

A common way to keep your team up-to-date in real-time is to incorporate user-generated bug reports into your internal tracker. Sometimes, it can even be as simple as a shared spreadsheet. In addition, bug tracking can be a painless process when you combine it with daily standups. And remember: multiple reports are better than none. But you must choose a method that works for you and your team.